Complaints and Comments

We will endeavour to try and maintain a high standard of care to our patients. Please let us know if you are unhappy with any aspect of our service.  A comments box is situated in the waiting area and you can ask at reception for a form.

Our complaints procedure follows the NHS guidelines and you may also download a practice information leaflet here and complaint form here

You can otherwise make a complaint either by telephoning the practice or writing a letter to our Practice Manager or NHS England (details in the leaflet) and we will endeavour to discuss this with you and respond promptly and within the NHS guidelines.

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Contact Us

Sefton Park Medical Centre
Sefton Park MC
Smithdown Road
Liverpool
Merseyside
L15 2LQ
Tel: 0151 295 8700