Repeat Prescriptions

Last Updated: Wednesday, 20 March 2024

Ordering repeat prescriptions

You can order repeat prescriptions online:

• Using your NHS account (through the NHS website or in the NHS app).

These show you your repeat medicine and dosage so you can choose the ones you need.

You can also:

• Email prescriptions.seftonpark@nhs.net with your prescription request.
  
  Make sure you include
  • Medication Name
  • Your Full Name
  • Your Date of Birth
  • Contact Phone Number
• Bring a written request to the surgery, Monday to Friday from 8.30am to 6.30pm.
• Come to the surgery and speak to one of our Receptionists, Monday to Friday from 9.00am to 6pm.
• Patients over 70 and housebound patients can phone us (0151 295 8700) from 12pm to 6.30pm to order medication.

Collecting your prescription

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

• On the app or website where you order repeat prescriptions
• By letting our Reception team know
• By emailing prescriptions.seftonpark@nhs.net with the details of your chosen pharmacy.
• At any pharmacy that accepts repeat prescriptions

You can usually collect your prescription from the pharmacy in 3 to 5 working days.

Some pharmacies offer a delivery service. Please speak to your pharmacy to arrange this.

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

If you would like to speak to someone at the GP surgery about your prescription:

Non-Urgent Medication Queries

• Phone us on 0151 295 8700 between 10am and 6pm Monday to Friday to request a call back from our surgery Pharmacist.
• Email your request to prescriptions.seftonpark@nhs.net 

Urgent Medication Queries

• If your medication query is urgent call us on 0151 295 8700 between 8am and 6.30pm Monday to Friday.  Our reception team will pass your query to the On-Call GP.

Medication reviews

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Prescription charges

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, Pharmacists can offer advice on minor illnesses such as:

• Coughs
• Colds
• Sore throats
• Tummy trouble
• Aches and pains
  
  

They can also give advice on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a consultation room where you can discuss issues in private.